Our target has always been set before our eyes: Become number one in what we do, and not just for Egypt. We are always looking and preparing to compete on the regional and global levels in our future plans.

Client satisfaction is -hands down- our primary objective. No efforts and resources will be spared to achieve it. 

There’s a saying that the client comes first, and we add: but so does our people. We are where we are because of our employees. They helped build SMART’s reputation and are continuing to achieve successes on all fronts. They are the company’s soul and our competitive advantage will always be because of them.

We will always look to work with new clients, and on the other front grow our family by hiring more people. Having that said, we’d rather focus on ensuring that our quality of service doesn’t get affected before we make any move. Meaning that we won’t expand or move on to grow before we are absolutely sure that we can provide that same level of quality service to our new clients, or that we are properly developing our current employees’ skills and capabilities before we look for new blood.

A service company should never take the value it provides to its clients for granted. Our work on the subsidies and bread programs with the government of Egypt helped solidify that belief. It should continue to develop, innovate, and propose enhancements where needed and continuously prepare for the future. SMART has been doing this for almost 2 decades now! 

We see the value we bring with our work to the citizens of Egypt and we will always be thankful for it.